You can fund your account and cash out at any time. The average time of this process is 5minutes. Make sure you means of transaction (bank transfer or ATM card) is working fine.
You can contact us at anytime within our working hours. And we'd resolve your issue. We are opened from Monday to Friday (8:00am to 6:00pm) GMT + 1. Our response rate is 5minutes and 1hour for minimum and maximum respectively.
There are no hidden charges/steps. Everything is plain and simple. Navigation is as well very easy even for a newbie.